1.) I would like to try tracker2, do I have to purchase the program first?
No, if you would like to find out more about tracker2 we can arrange a full demonstration in your workplace at a time to suit you. We reserve the right to charge a nominal sum to cover our travel and time, which is deducted from the total purchase price should you decide to go ahead and purchase tracker2. No hard sell, no pressure, no questions asked if you decide not to go ahead with the purchase.
2.) Do I need to install the programme and how do I upgrade to latest version?
tracker2 is a web-based online system, which doesn’t require any installation. The system is updated centrally so you will never need to upgrade. We recommend using the latest versions of the following browsers: Internet Explorer, Mozilla Firefox, Google Chrome and Safari.
3.) Will tracker2 work on my hospital network?
tracker 2 does not make use of the hospital network. It’s securely hosted in the cloud. All you need is an Internet connection and you can be online in seconds. If you use tracker2 in the hospital you will need to go through the hospital internet gateway. Otherwise any internet connection will suffice.
4.) How often can I access tracker2? Is there a limit on the number of time per user or per license?
Unlike some online software tracker2 has no limits on the number of times you login. tracker 2 is open for access 24/7, and both applicants and administrators have unlimited access to the system within the rights given to them by their login credentials. The login is specific to each individual and therefore users are required not to disclose their login details to anyone.
5.) I am using tracker2 at the moment can I import more staff data into tracker2?
Yes, this is possible. There is an internal process in tracker2 to import new users in groups or individually.