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Advanced Features
1. What does workgroup mean?
Workgroups are groups of employees. Doctors, nurses or professions allied to medicine may represent separate workgroups, although a workgroup could be used to represent employees at different locations. This option is available only in the expert version of Tracker.
 
2. How do I create a workgroup?
You need full access to the options menu (your system administrator will give you access). From the options screen, choose the workgroup tab and click on "Add New Workgroup". Give the workgroup a name (e.g. Pam's). You may give a description of the workgroup (optional). Click "Add", to create the workgroup. Still in "Options", you now need to click the "Users" tab, click Pam's in the tree (Current Users) and allocate a user for this particular workgroup who has the ability to look after that database (bar allocating usernames).
 
3. What does "Smart Tags" in System Tables mean?
You may wish to group together some of the locations: e.g. Manchester, Bolton and Preston to have a smart tag {NW Region}
Grades: e.g. Consultant, Trust Grade and Clinical Assistant to have a smart tag {NTG} (Non-training grade)
or Specialities: e.g. Gastroenterology, Cardiology and Endocrinology to have a smart tag {Medicine}.

"Smart Tags" allow you to do just that.
 
4. Why do I need "Smart Tags"?
You may wish in the report generator to conduct a search for courses taken only in the Northwest Region, or in a particular Deanery. Likewise you may wish to know the expenditure not only by a particular grade, but also by a group of grades (see above FAQ).
 
5. How do I create "Smart Tags"?
From the "Options " screen click "System Tables" tab and choose a desired table e.g. Grades. On the left side under current entries highlight the name of a grade. When the text appears in the editable field add a tag e.g.{NTG} at the end of the text, using curly brackets, and click "Update". Do the same to other members of the group. Always remember to click "Update" after each individual editing.
 
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Contact us at info@cellosoftware.co.uk if you have a query that cannot be answered by our FAQs.